Question 1

What is Innexia?

Accepted Answer

Innexia is a comprehensive cloud-based Owner Property Management (OPM) system designed specifically for hotel owners. Founded by hoteliers, it streamlines multiple operational aspects including housekeeping management, revenue management, online reputation management, contractor coordination, OTA reconciliation, and supply chain management into a single, powerful platform with 14 essential features.

Question 2

How does Innexia help hotel owners?

Accepted Answer

Innexia enhances efficiency by centralizing all hotel operations in one platform, reduces costs by up to 30% through streamlined processes, improves guest satisfaction with optimized pricing and effective housekeeping, enables data-driven decision making with analytics, simplifies vendor management, and saves time by automating routine tasks and reminders.

Question 3

What features does Innexia offer?

Accepted Answer

Innexia offers 14 comprehensive features including Cloud-Based PMS, Mobile & Tablet Access, Housekeeping Management, Revenue Management, OTA Reconciliation, Contractor Management, Schedule Management, Automated Reminders, Guest Accounts Dashboard, Guest Requests & Reviews, Channel Management, Analytics & Insights, ID Scanner Integration, and Digital Signature Capture.

Question 4

Is Innexia cloud-based?

Accepted Answer

Yes, Innexia is a fully cloud-based platform, allowing hotel owners to access their property management system from anywhere with an internet connection. This ensures real-time updates, automatic data backup, enterprise-grade security, and seamless collaboration across teams without expensive on-premise servers.

Question 5

Can I access Innexia from mobile devices?

Accepted Answer

Absolutely! Innexia is mobile and tablet ready, allowing you to manage check-ins, housekeeping, work orders, and guest requests directly from the floor using any mobile device. This mobile-first approach ensures you stay in control wherever you are.

Question 6

How does Innexia handle OTA reconciliation?

Accepted Answer

Innexia provides 100% accurate OTA reconciliation through manual verification of every OTA reservation. The system aggregates bookings from all channels, tracks commissions, reconciles payments, and identifies discrepancies to ensure you never overpay on OTA commissions.

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